Elite Managed Service Plan (EMSP)

Many of our Elite clients, require Elite computer support. Their organizaions are highly dependant on their technology and they can't afford for their network to be down. Nor do they want to worry if their tech support department is actually taken preventive measures to keeping their network up and running. GC Tech answered their request with the Elite Managed Service Plan. We take responsibility for managing many, if not all, aspects of our client's network to include network security, server/workstation connectivity, and 3rd party application support to name a few.

So how do we do it? By proactive computer support. The Elite Managed Service Plan (EMSP) includes:

Virtually UNLIMITED onsite, remote, and proactive tech support: no longer worry about your budget busting out of its seams
24/7 server/workstation monitoring: we implement a system that will notify us when a server is down for example
Hardware/software inventory: we can provide a detailed report right down to how many memory slots you have unused in your server without ever having to open up the server
Network/user management: We can implement different levels of security depending on your organizations network policies
Anti-virus/anti-spyware coverage: no longer worry about the expense of enterprise level anti-virus/anti-spyware software or using free versions in a corporate environment. GC Tech provides enterprise level anti-virus/anti-spyware software at no additional cost
Anti-spam filtering: Say goodbye to most spam email. GC Tech can prevent up to 98% of email born spam from entering your network and email system
Offsite data backup: If you have critical data that absolutely needs a backup copy offsite, GC Tech provides offsite data backup storage
Website hosting: GC Tech can host your website off-site at no additional cost

With the Elite Managed Service Plan, you get virtually full-time support for less cost and better results than a full-time IT Professional. Please Contact Us to find out how GC Tech can provide Elite support for your organization.

Managed Services Resources

Microsoft's rocky road to services

It's not too often that you hear Microsoft admit that a strategy or product isn't running smoothly, so the fact that the company is admitting that its managed services foray has been a bit rocky is surprising news indeed. The vendor hopes to become a trusted provider of IT management but some software shortcomings are proving troublesome. While the program, Microsoft Managed Services, is still in its incubation period, the company says that it needs improved Internet transparency in order to work as expected.

For more about the rocky road to services:
- check out the article at InfoWorld

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